What have I missed?

Yes, another trip to New Zealand has meant yet more frantic catching up, and having had minimal internet access while upside down means I have no idea what’s gone on legal-wise while I was away. Although, as you can see, it was a terrible hardship being there while it snowed (AGAIN) here….

I must dig around post-haste, to see if any of my normal activities have been made illegal while I was away, cos, y’know, apparently, ignorance of the law is no defence. Or something…*sighing, while checking that papercrafting and internet pottering haven’t been outlawed*

The Supreme Court website – what’s the point of it again?

Something @infobunny was trying to find out this morning…she was looking for what she believed to be the 2 cases decided so far. Where would they be? Well, any sane person would think “Ah, the Decided Cases section, that’s where they’ll be”. But no, sanity does not prevail here! Obviously, where you should be looking for decided cases is in the News and Publications section, where you’ll find a link to a topic called Judgments. Here, you’ll find a case. Just one case. The other is mysterious, and not to be accessed by the likes of us. It may be real, it may not. There’s no way of confirming that from the mish-mash of the website. Although @johnhalton has suggested that the delay in judgments going where they’re meant to be is due to the fact that it takes a while to transcribe from the vellum onto computer…

And of course, why would anyone want to be able to pick up an RSS feed of any important areas, like, ohhh, News? Judgements? Anything? Silly me – what we’re meant to be doing is taking regular trips to the site, to make sure we don’t miss out on any silly little snippets from THE HIGHEST COURT IN THE COUNTRY.

Jeez people – get with the technology, and try doing crazy stuff like putting things in the right place, and letting us keep an eye on information without a daily visit?

My Library Route

So, I’ve previously blogged my Library Roots, and added it to the wiki of the Library Routes project (and if you haven’t done yours yet, get adding – it’s fascinating!).

I thought I’d now add info on my Library Route, i.e. how I ended up doing what I do today.
Well…it all started off a bit randomly. I’d qualified, and now I needed a job. I was scouring the CILIP Gazette job section, and the library recruitment agencies, and the local authority job sites here in Edinburgh, hoping to find something, anything, that would let me work! But it’s not easy, even in the Capital of the country, to find a job when you don’t have any official experience. So really, after a couple of months, and with the savings going down fast, I needed a job.
I saw a post for a part-time library assistant at a private members society library within the Scottish courts complex at Parliament Square. I had no idea what a librarian would do in a court library, but I got the job, and soon found out. Mainly, the library dealt with the research enquiries of its members, who were all qualified Scottish solicitors. The society owned the building it was situated in, and let out various areas to other groups, and hired out a room for functions. The role involved doing anything from accounts for photocopier use, posting books to out of town members, to helping members find the information they needed, whatever that may be. I was on my own one day a week, and on the other day I had the company of the lovely lady who dealt with the members coffee area, and general bits and bobs.
Having had no experience with Scots law, or researching it, lets just say it was a steep learning curve! OPSI, HMSO, SIs, SSIs, Acts, Acts of Sederunt, differences between UK-wide law and Scots-only laws…every day was quite an education! The previous edition of this book was my saviour! As were the librarians at various other libraries within the complex: I could often be seen sidling into on, with a hopeful look on my face!
A while after starting there, a part time post came up at another solicitors library in the court complex, where I’d got to know staff via my regular visits to ask for help with some obscure reference, or borrow a book to consult. The hours of the post were able to be organised to fit around my first position, and equivalently (and boy did my bank balance thank me for this!) I now had a full time, Monday to Friday, 9-5 job.
I worked both jobs together for about a year, until a full time position became available at the second library, which I was offered and accepted. And now I began what was effectively an apprenticeship. Every enquiry could now be discussed with, or referred to, people with far more experience than me. We all kept track of the progress of each others enquiries, so even if I had passed a tough one on, I could still find out how it had been resolved, and learn from that. We had an indexed book of frequently asked unusual enquiries for reference. The library was a large, long established one, so there were lots of materials, systems and rooms to get acquainted with, and I’d say it took at least a year of full-time work there before I could say I was able to deal with the bulk of enquiries that came my way, and know where things were.
In between enquiries there was of course the general administrative work needed to keep things going – yup, the eternal joy of compiling and issuing of accounts for photocopying and research! 🙂 Also, since the library had held various large book-stock sales in its history, but the card catalogues still held the records for these sold books in with the current books, it seemed like a good idea to get those card files out, and into their own catalogue. That project took about six (dirty – these cards were old!) months, of sorting through each file drawer and removing the records marked as sold when I had a free moment. Finally, we had accurate online, card and bound catalogues, yay! Then I moved onto cataloguing the older editions of textbooks (and some hidden gems) onto the online catalogue, a task that was only 50% completed when I left.
We pushed to get the best technology and resources possible, working with the restrictions of doing so in a listed building. I think the biggest advance was my boss managing to get wi-fi installed! We could be showing members how to best use web tools one moment, and then later on, bringing up case reports from the 1800s from the basement for academic researchers who needed access to our collections for their studies. Quite a varied sort of workplace!
But after 4 years it was definitely time to move on, and I found myself working for my current employer, a commercial law firm. Once again, it was a pretty steep learning curve. Yes, I knew about Scots law, where to find things, where to look and who to ask if I didn’t understand things, but the difference was that this time, I was dealing directly with the people giving me the enquiries. Previously, those questions had usually been filtered by the librarians of the firms using the library, and the core points had been teased out, leaving me free to go straight to what they want, whether that was a book, case, or anything else. Here, I was getting people who weren’t quite sure what they were looking for, and needed my help to work it out. It’s certainly helped develop my “asking people questions until they decide what the important point is” skills! Actually, it’s helped me developed my telepathy and mind reading skills too! The time pressure’s pretty different as well – everything’s always needed yesterday! But it’s nice to be in the same place as my users, to be able to see them, chat, socialise etc. and get to know their information needs better. Here too, as in my previous workplace, I’m encouraged to explore technology, and see what tools could be useful for either staff, or library staff. We have an in-house Current Awareness service, so I’m always aware of news and developments, and feeding them back into the firms systems.
Another big difference is that I work solo here – I’m in charge of one office, and my boss is in charge of another. Multiple daily phone calls and emails help us keep track of what’s going on, with a wiki for shared information / in case of emergencies, and regular face to face meetings fill in anything else, and help remind each other that we really exist! When I first started I felt like such a pest – being on my own, and being technically a department of my own in this office too meant I had no team members around me – I was never off the phone asking daft questions, not only about the library, but about things like how do I get a document scanned, and what the email shortcut was for the IT department! The patience of my boss was verging on saintly! Now, I know everyone here, and who does what, and have seen multiple waves of trainees pass through the door…I feel almost like an old hand.
The firm and my boss have also encouraged me into anything and everything that will benefit me professionally, so I’ve attended conferences, joined committees, edited newsletters, blogged, chartered, written articles…I’m certainly not allowed to isolate myself into the world of law and hide out!
So, not quite the career path I had thought of…in fact, law librarianship isn’t actually a career path that I even knew existed! Luckily though, I love working in this sector, and am glad that I saw that advert for my first, part-time post!
Oh yes – the books up the top are from a little sprinkler accident at one of the libraries – amazing sight to see halls, rooms and corridors filled with ranks and ranks of splayed open books! I couldn’t resist taking some photos!

A new recession indicator in law firms?

Missing books.

You know the Library bought them.
You know they were on the shelf.
Now they’re missing.
And they ain’t been signed out on the system.
But someone out there has them.
So…first, you do a shelf check in the areas surrounding where it should be. People have a tendancy to see a gap in the approximate area where the book they borrowed came from, and just shove it back in there. Apparently, an alphabetical system of spine letters, and shelf edge guides stating the topic books in that area cover is too taxing on the brain. Obviously employment law books are just as at home nestled in with planning law as they would be with their other employment law book friends.
Then…you do the desk check of the likely culprits, all of whom deny ever having seen any book at all, let alone that specific one, or god forbid, that they actually used it. Sometimes they’ll even deny knowledge of its existence, and demand that it be passed to them when it’s found, as I’ve let them down by not reading their mind that they wanted it, and personally placing it in their hands the moment it arrived. It would appear that my mission in life is merely to falsely accuse innocent people of using books, and hide the books that come in from them so they can never use them. I am a bad librarian.
Then…you do the office-wide email, putting the author and title in the email headline so peeps can skim and delete the email without opening if it’s not relevant to them, to save them time. Now you sit back and wait for the flood out out-of-office emails to calm down before you can get on with anything.
Then…you get the “hilarious” email responses. Top replies include: I’m using it as a doorstop; I’m using it as a pillow; I took it home cos it’s my favourite; I took it home cos I have insomnia and it’ll help me sleep; I sold it on eBay; My dog ate it.
All of these are new and fresh, every time.
Then…you trawl around the local area via email, seeing if any nearby, friendly librarians would let you borrow their copy for a short time. This involves making winsome faces and partial begging. The things we do for our users…
Then…you go to an institutional, membership library, and borrow their copy…if they have it in. You may have to go and collect it personally, or it may be posted out to you. Either way, it’s not going to be with the requester instantly.
As you can imagine, all of this eats up time. So…while I’m happy that things are picking up, judging by the volume of books constantly being asked for…I WISH THEY’D SIGN THEM OUT!
😉