Curvy, and precious, and mine!

Oh yes indeedy, the magical library card was waiting for me when I got home on Friday, and isn’t it pretty?
I have to confess, it provoked Library Card envy in both Lorna and Sarah when they saw it – in fact, Lorna was quite outraged that hers wasn’t as snazzy. Sorry Lorna!
Thank you to the lovely people at Edinburgh City Libraries for sorting things out super-fast when they found out things hadn’t worked, and for implementing an auto-acknowledgement response for application forms submitted by email.
Library card: we haz it. And I shall of course be using public transport, if visiting the library…

Slow reading, and legalese

So, it seems we’re all finding it difficult to concentrate on reading large amounts of text, and getting more easily distracted from….oh, shiny thing!

Ahem…yes, so…I suppose the techniques frowned upon by the Oxford History professor in the article may well be naughty to use when trying to study and analyse literature….but in legal research, they’re a godsend! Databases may well throw up hundreds or thousands of hits when you search for a specific term. Once you’ve narrowed it down a bit more, you’re still left with dozens of articles and cases to wade through. And nobody’s ever claimed that legal language was snappy, or easy to skim.
The ability to go into these items and search for a specific word is great: by being able to find words instantly, and get some understanding of their use in the case or article through looking at the context, discarding irrelevant items is a much faster process.
I’m not a lawyer: I don’t necessarily always understand exactly what it is I’m being asked to find, and despite being a naturally fast reader, I can’t dedicate hours and hours of time to fully go through each article or case that may possibly be relevant to get to that level of understanding. Looking for key words helps me narrow down the material, meaning the lawyer gets what they need, faster.
So yes, slow reading’s a good thing, in the right situation, but reading legalese is already slow enough – I’m taking all the help I can get with that!

Their forms may be rubbish, but the staff are great!

Staff from Edinburgh City Libraries have been in touch with me, and are investigating what’s happened with my missing membership application.

They may have suffered a process fail with the electronic submission procedure, but actually being pro-active and responsive to the issue is a big positive for their customer services. In Mastercard terms:
Form submission not being acknowledged?
Bad.
No membership card appearing after a month?
Annoying.
Wondering what’s happened to your personal details on the missing form?
Worrying.
Spotting the issue and contacting the user?
Priceless.
Plus…they’re getting e-books! I finally have a good reason to use the public library: it would give me something I want, in a convenient way!
P.S. – the people commenting on that link in the Scotsman are mad.